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  • 🚀Introduction to SalesRook
  • 🧑‍🔧SalesRook Negotiator
    • 🏠How to Get Started
      • ⬇️Setup the WhatsApp Business App
        • 📱Installing WhatsApp Business App
        • 🦸Setting Up Your WhatsApp Business Profile
      • 🔌Install and Set Up the SalesRook Chrome Extension
      • ⚙️Configure WhatsApp & SalesRook to Open Automatically
    • 👨‍💼Daily Use
      • 📲Initiate Conversations and Sync Them to Reapit
      • 🔗Link a WhatsApp Chat to a Property Card
      • 🔧Troubleshooting Issues with WhatsApp Business and SalesRook
      • 📋Best Practices for Using WhatsApp Business with Property Clients
  • 👾SalesRook Core
    • 👋Welcome Letter to Estate Agents
    • 👩‍💻How to: Set up your user settings
    • 📅SalesRook Calendar Setup Guide
    • 📨SalesRook Conversations Tab Guide
    • 💸SalesRook Opportunities Guide
    • 🛑How to Turn Off Your AI Persona in SalesRook
    • 🤳How to create WhatsApp Templates in SalesRook
    • 📚How to: Add to your AI Persona's Knowledge Base
    • 🟢How to Turn Your AI Persona On in SalesRook
    • 💌How to Connect Your Social Media to SalesRook
    • 🏷️How to: Assign a user to a contact
    • 💡How to: Set up your user availability
    • 🛸How to: Install your SalesRook widget
    • 📥How to: Create an interactive WhatsApp template
    • 📲How to: Import a list of contacts into SalesRook Core
    • 🗓️How to Integrate Calendar with SalesRook Core
    • 📢Creating Effective Property Broadcast Messages in WhatsApp Business
  • 🆘Need Help? We're Here for You!
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  1. SalesRook Negotiator
  2. How to Get Started

Setup the WhatsApp Business App

Before engaging with SalesRook we need to ensure that your WhatsApp setup is correct.

PreviousHow to Get StartedNextInstalling WhatsApp Business App

Last updated 2 months ago

This guide will walk you through the process of setting up WhatsApp Business for your work life.

By completing the following instructions, you'll be able to run both the standard and business versions of WhatsApp, effectively separating your personal and professional communications.

You can think of it as the WhatsApp equivalent of having an individual work email address (e.g., john.doe@yourcompany.com).

Setup varies slightly depending on whether

📱 - You use one mobile phone for everything (personal and work)

OR

📱+📱- You use two mobiles, one for personal, the other for business

I have one mobile phone

If you use one mobile phone, to use WhatsApp and SalesRook legitimately, you'll need to run two version of WhatsApp from your device. Once complete, your setup will be:

ACTION: In your app store, please download and setup WhatsApp Business.

IMPORTANT: Do not set it up using your normal mobile number. You MUST use your direct-dial-in (DDI) line. This will be your personal work number - most likely the one linked to the phone at your desk.

If you're using two phones, you can install the standard WhatsApp on your personal device and WhatsApp Business on your work device.

I have two mobile phones

Great. Setup will be easier for you because you can connect WhatsApp and Reapit via SalesRook using the WhatsApp account linked to your business mobile.

n.b. If you're using the normal version of WhatsApp on your work phone, we highly recommend downloading and moving to use WhatsApp Business instead. It's free, and comes with many benefits for business use.

The logo looks like this in the app store:

Benefits:

  • Operate within WhatsApp's T&Cs

  • Setup an out of office response for when you're not working

  • Setup a professional profile for yourself

Plus more: check out

🧑‍🔧
🏠
⬇️
https://business.whatsapp.com/products/business-app