> For the complete documentation index, see [llms.txt](https://docs.salesrook.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.salesrook.com/salesrook-negotiator/daily-use/initiate-conversations-and-sync-them-to-reapit/initiate-conversations-and-sync-them-to-reapit.md).

# initiate conversations and sync them to reapit

SalesRook Negotiator syncs your WhatsApp messages directly into Reapit CRM, so every conversation with a lead or client is organised and easy to find. This guide covers both ways to get a chat linked correctly.

{% embed url="<https://salesrook.clarityflow.com/c/44371e15e078b0e5b2d3f18e4>" %}

There are **two ways** to connect a conversation to Reapit:

1. Sync an ongoing WhatsApp conversation that already exists
2. Start a brand-new conversation directly from Reapit

***

## Method 1: Syncing an Ongoing Conversation

1. **Open the conversation** in WhatsApp and give it a few seconds. SalesRook detects the contact's phone number and displays the Reapit records connected to it.
2. **Select the correct record**, then click **Link to Chat** (the blue link button). The chat starts syncing straight away.
3. **Watch for the green banner** — a pop-up reading **"No more messages left to sync"** confirms the messages have synced successfully. Only **new** messages are copied across, so nothing gets duplicated.
4. **Check Reapit** — open the linked record and look in the **activity feed** for the synced WhatsApp thread. Click **Show More** to see the full conversation.

***

## Method 2: Starting a New Conversation

1. **Find the contact in Reapit** you want to message.
2. **Copy their phone number** from their Reapit record.
3. **Start the chat** — go to WhatsApp/SalesRook and click the **blue button** top-right, paste the number, and click **Start Chat**.
4. **Give it a few seconds** — SalesRook searches Reapit for a match. Select the correct record and click **Link to Chat** (the blue link button).
5. The chat syncs, and a green **"No more messages left to sync"** banner confirms it. From then on, every message in that chat syncs to their Reapit record automatically.


---

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